Privacy Policy

Last updated: May 2, 2026

Overview

Hey Valerie (“we,” “our,” or “us”) is operated by Topsfield Commons LLC. We respect your privacy and are committed to protecting your personal information. This policy describes how we collect, use, and safeguard your data when you use our website, AI concierge service, and related communications.

Information We Collect

We may collect the following information when you interact with Valerie or our website:

  • Name, email address, and phone number
  • Wedding date, guest count, and event preferences
  • Voice conversation content during planning sessions
  • Photos or images you share for design consultations
  • Payment information processed securely through Stripe

How We Use Your Information

Your information is used solely to provide wedding planning assistance, schedule tours, coordinate with vendors, and improve your experience. We do not sell, rent, or share your personal information with third parties for promotional or marketing purposes.

SMS and Text Messaging

By providing your phone number and opting in through our website, you consent to receive text messages from The Commons 1854 and Hey Valerie. These messages may include tour confirmations, vendor information, planning updates, and appointment reminders.

  • Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
  • Message frequency may vary. Standard message and data rates may apply.
  • Consent to receive messages is not a condition of purchase.
  • Reply STOP at any time to unsubscribe. Reply HELP for assistance.

Data Security

We use industry-standard encryption and security measures to protect your personal information. Payment processing is handled by Stripe, a PCI-compliant payment gateway. We do not store credit card numbers on our servers.

Data Retention

We retain your information for as long as necessary to provide our services. You may request deletion of your data at any time by contacting us.

Contact Us

If you have questions about this privacy policy or your personal data, please contact us:

The Commons 1854
4 North Common Street, Topsfield, MA 01983
Phone: 978-887-4100
Email: info@thecommons1854.com